Episode guide

The Call Centre

Series 1

The Call Centre

  • The Call Centre, 1

    Meet some extraordinary folks in the series following staff at a Swansea call centre. CEO Nev Wilshire plans to improve the performance of Kayleigh by finding her a boyfriend.

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  • The Call Centre, 2

    Time for another fly-on-the-wall look at the Swansea call centre. CEO Nev needs to find a sales agent with the perfect voice to represent the centre in a nationwide competition.

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  • The Call Centre, 3

    The documentary series that follows the staff in a Swansea call centre continues. Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.

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  • The Call Centre, 4

    The fly-on-the-wall series about at a call centre in Swansea. The centre's most lucrative contract is ending, so Nev must find a replacement to avoid making some tough decisions.

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  • The Call Centre, 5

    Reality series following staff at a call centre in Swansea. CEO Nev hits the road to find a replacement contract for the call centre, and Gemma is failing to perform.

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New: Nev's Indian Call Centre

Series 1

New: Nev's Indian Call Centre

  • Nev's Indian Call Centre

    New. Britain's most notorious call centre boss heads to Delhi in this first episode of a series charting Nev Wilshire's bid to set up a business in India. He soon has problems!

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  • Nev's Indian Call Centre

    New. The Call Centre boss - who is nothing like David Brent - sets up business in India. Nev Wilshire's unique interview style is unleashed on some unsuspecting locals.

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  • Nev's Indian Call Centre

    New. Nev Wilshire - who's a friend first, boss second - attempts to set up a call centre in India. Nev is let loose on his new Indian recruits. But do they like karaoke?

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  • Nev's Indian Call Centre

    New. Chilled-out entertainer Nev Wilshire continues his bid to set up a call centre in India. Trainee Uday struggles to pass a crucial test. And Hayley gets her tea trolley!

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  • Nev's Indian Call Centre

    New. Call centre gaffer Nev Wilshire takes his unique set of people skills over to India. The trainees face a final test. And will Hayley at last become a curry lady?

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  • Nev's Indian Call Centre

    Reality series charting Nev Wilshire's attempt to set up a call centre in India. Nev visits the Taj Mahal, and faces one of the toughest decisions of his business life.

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The Call Centre

Series 2

The Call Centre

  • The Call Centre

    Second series following staff at a call centre in Swansea. CEO Nev Wilshire's son, commercial director Phil, has an idea to lift spirits and put him on the map.

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  • The Call Centre

    Reality series following staff at a Swansea call centre. Hoping to improve his health and that of his staff, Nev launches 'fat club'. Can Jeff from accounts beat Nev in a race?

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  • The Call Centre

    Series following staff at a Swansea call centre. Nev's enforcer Thorpey has to come out about a secret relationship at work. Will trainee sales agent June pass her probation?

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  • The Call Centre

    Another visit to the Swansea call centre. Nev invites his staff to submit ideas to improve the company, but will Hayley's magic hands have a happy ending?

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  • The Call Centre

    Series following staff at a Swansea call centre. When Nev encourages employees to pen lines of verse, Hayley hopes her tea lady rap will make her the Dylan Thomas of the centre.

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  • The Call Centre

    Series following staff at a Swansea call centre. Nev heads to Hawaii for a holiday, leaving son Phil and Twe in charge. Hayley's big announcement lands her in hot water.

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The Call Centre: Xmas 2013

Series 1

The Call Centre: Xmas 2013

  • The Call Centre: Xmas 2013

    A Christmas visit to Nev Wilshere and the team at Swansea's third largest call centre. Hayley organises the office party, while Nev is putting together a Christmas choir.

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